Consumer surveys and magazine ratings tell you what people think of their appliances. We can tell you which brands we actually see least — because the ones we see least are the ones that break down least. After thousands of repairs across Toronto and the GTA, our technicians have a clear picture of which brands perform reliably and which ones generate recurring service calls.
This isn't a sponsored ranking. It's based on service patterns: which brands appear in our schedule week after week, and which brands we almost never see until they're 12 years old.
How We Define "Reliability" Here
A reliable appliance, from a repair company's perspective, is one that: (1) doesn't require service calls in its first 5 years, (2) doesn't develop the same recurring problem repeatedly, and (3) has parts that are available within a reasonable timeframe when repair is eventually needed. All three factors matter to a homeowner's actual experience.
Refrigerators: Reliability Rankings
| Brand | Reliability | Parts Availability | Common Issues |
|---|---|---|---|
| Whirlpool / Maytag | High | Excellent | Occasionally ice makers, control boards after 8+ yrs |
| LG | Good–High | Excellent | Linear compressor issues on some 2017–2021 models |
| Samsung | Moderate | Good | Ice maker, frost buildup, defrost system failures |
| GE / GE Profile | Good | Good | Ice maker failures, control board issues on French doors |
| Frigidaire | Good | Excellent | Defrost system, evaporator fan on older units |
| Bosch | High | Moderate | Rare failures; parts cost more when needed |
| KitchenAid | Good | Good | Ice maker mechanisms, water filters |
Washing Machines: Reliability Rankings
| Brand | Reliability | Repairability | Watch Out For |
|---|---|---|---|
| LG (Direct Drive) | High | Excellent | Stator/rotor on older units; very rarely needed |
| Whirlpool / Maytag | High | Excellent | Lid switches and pumps after 8–10 years |
| Samsung | Moderate | Good | Front-load spider arm, drum bearing failures |
| Bosch (front-load) | High | Moderate | Door seals, pump filters; long lifespan overall |
| Frigidaire / Electrolux | Good | Good | Control board issues on some front-load models |
| Speed Queen | Very High | Excellent | Almost never see these in service calls |
The brand we see least in service calls: Speed Queen. Their commercial-grade construction and mechanical simplicity make them remarkably durable. They're pricier upfront but last 20+ years with minimal service. If budget allows and longevity is the priority, Speed Queen is in a category of its own.
Dishwashers: Reliability Rankings
Dishwashers are an interesting category because the quality gap between tiers is larger than any other appliance. Budget dishwashers under $500 see control board and pump failures in years 3–5. Premium brands show dramatically different longevity.
- Bosch: The gold standard for dishwasher reliability in Canada. Quiet, thorough, and we rarely see them for service before year 8–10. Parts availability is reasonable in Toronto.
- Miele: Outstanding quality, but expensive to repair when issues arise. Parts must often be ordered.
- Whirlpool / KitchenAid: Solid mid-range reliability with excellent parts availability.
- Samsung / LG: Good performance, but control boards on some models are a recurring failure point at years 4–6.
Ovens and Stoves: What We See
Electric ranges from Frigidaire, GE, and Whirlpool tend to have the lowest service call rates. Gas ranges add igniter-related calls, but otherwise similar patterns. High-end induction ranges from Bosch and Miele are reliable but expensive to repair when control boards fail.
Recommendations by Budget Tier
- Under $700 (budget): Frigidaire or GE. Best parts availability, simpler repair, solid reliability for the price.
- $700–$1,400 (mid-range): Whirlpool, LG, Maytag. Best balance of reliability, features, and repairability.
- $1,400+ (premium): Bosch for dishwashers and ovens; LG or Whirlpool for refrigerators; Speed Queen for washers.
Our LG appliance repair service and Bosch appliance repair service cover the full range of these brands across Toronto and the GTA with same-day availability.
Need a Repair Regardless of Brand?
We service all major brands across Toronto and GTA. Same-day booking, 90-day warranty.